Accidents and Illness Abroad

Holidays are a time for relaxation and enjoyment. Unfortunately, accidents still happen - even when we’re on holiday - and each year many people suffer an accident or become ill whilst overseas.

Some of the most common claims abroad include:

  • Food poisoning from a hotel restaurant
  • Falls due to dangerous hotel balconies 
  • Tripping over a defective path or slipping on a wet floor in a hotel
  • Road traffic accidents whilst driving a rental car, motorcycle, minibus or as a pedestrian
  • Accident as a passenger whilst travelling in a car, coach or taxi
  • Sports accident due to poorly maintained or faulty equipment
  • Injury whilst on an arranged day excursion

 But just as in the UK, when the accident is caused by another person or organisation, you may be able to make a claim for compensation. Even though the accident occurred in another country, providing the holiday was booked in the UK, it’s usually possible to bring a claim here in the UK when you return.


Who Do I Claim Against If I Have Had an Accident Abroad?

The majority of all claims brought by UK residents for accidents on holiday are brought under the Package Travel, Package Holidays and Package Tour Reglulations 1992. These allow people injured in a holiday accident abroad to bring proceedings against the tour operator.

Garratts can help you receive compensation from all the major UK tour operators including First Choice, Virgin, Monarch, British Airways, Cosmos, Thomas Cook, and Thomson.


Hotel Illness Claims

Contracting an illness in a hotel whilst on holiday may be the result of low standards of cleanliness and poor hygiene standards at the hotel where you are staying.  When you are on holiday you expect your surroundings to be safe and comfortable, but if you contract food poisoning or other types of illness this can be far from the case.

Food poisoning can develop rapidly and within an hour or slowly and over a matter of weeks depending on the type of infection.

Typical symptoms of food poisoning on holiday abroad include: 

  • Mild or severe diarrhea
  • Stomach cramps
  • Fever
  • Aching muscles and joints
  • Headaches
  • Dizziness and confusion
  • Vomiting
  • Flu symptoms
  • Hot and cold chills
  • A stiff neck

The most common type of holiday illness and sickness include:

  • Salmonella
  • Ecoli
  • Campylobacter
  • Dysentery/Shigella
  • Cryptosporidium

Reports of food poisoning outbreaks often describe unhygienic and unsanitary conditions in hotels and such conditions may provide the grounds for a successful compensation claim.


How Much Can I Claim for Food Poisoning Caught On Holiday?

The typical amounts for food poisoning are:

  • Mild food poisoning – £737 – £3,190
  • Food poisoning requiring hospital admission – £3,190 – £7,700
  • Illness/damage resulting from food poisoning – £7,700 – £15,510
  • Serious but short-lived food poisoning – £7,700 – £15,510
  • Severe Toxicosis – £31,075 – £42,460 


Cruise Ship Accident and Illness Claims

If you have been injured in an accident at sea, you may be able to claim compensation – either from the owner of the vessel, the cruise line or from any tour operator involved.


The Athens Convention

 If you are injured in an accident on board a cruise ship, there are laws and conventions that you can seek to rely on to obtain the compensation that you are entitled to. The Athens Convention applies to the international carriage of passengers by sea and deals with compensation claims against carriers. Ordinarily fault of negligence has to be proved but in some circumstances liability against the carrier is strict. The time limit for bringing a claim under this Convention is only two years so legal advice needs to be pursued without delay.


How Do I Claim for Illness or Injuries Abroad?

Claiming is a simple process. All you have to do is call our personal injury experts 0161 665 3502 and tell us about your holiday and the injury or illness you suffered. We'll ask you for all the information we need to get your claim started, and we'll take it from there. Alternatively, start your claim online.  

We provide Free First Advice alongside a No Win No Fee service with no upfront costs.


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