Lexcel is the Law Society’s legal practice quality mark. It is widely regarded as a benchmark for excellence and demonstrates that a firm meets rigorous standards in key areas, including:
- Client care
- Risk management
- People management
- Structure and strategy
- Financial management
- Information management
- File and case management
Achieving and maintaining Lexcel accreditation brings clear benefits to both firms and their clients. It ensures that practices are equipped to:
- Effectively manage risk
- Attract new business and improve client retention
- Reduce complaints while increasing client satisfaction
- Comply with evolving regulatory requirements
- Improve efficiency and profitability through standardised processes
- Gain access to more favourable insurance terms
This latest re-accreditation is a testament to the dedication and professionalism of the entire team at Garratts.
Maintaining Lexcel accreditation is an ongoing process requiring continuous attention to quality, compliance, and client care. Garratts remain committed to these principles, ensuring that every client receives a professional, efficient, and supportive service.”
